Terms of Service

1. STANDARD TERMS AND CONDITIONS

These are the standard terms and conditions for Website/Web Portal/App Design and Development and apply to all contracts, and Qwickbit Technologies undertakes all work for its clients.

2. OUR FEES AND DEPOSITS

A 50% or upon any amount which we decide mutually with a client which they deposit of the total fee payable under our proposal is due immediately upon you instructing us to proceed with the website design, web application, mobile application development or any custom software development. The remaining 50% or any decided percentage mutually agreed shall become due when the work is completed to your reasonable satisfaction but subject to the terms of the “approval of work” and “rejected work” clauses. We reserve the right not to commence any work until the deposit has been paid in full.

The 50% deposit is only refundable if we have not fulfilled our obligations to deliver the work required under the agreement. For example, the deposit is not refundable if the development work has been started and you terminate the contract through our fault.

3. SUPPLY OF MATERIALS

You must supply all materials and information required by us to complete the work under any agreed specification. Such materials may include but are not limited to photographs, written copy, logos and other printed material.

Where there is any delay in supplying these materials to us, which leads to a delay in the completion of work, we have the right to extend any previously agreed deadlines by a reasonable amount. Where you fail to supply materials which prevent the work’s progress, we have the right to invoice you for any part or parts of the work already completed.

4. VARIATIONS

We are pleased to offer you the opportunity to make revisions to the design. However, we have the right to limit the number of design proposals to a reasonable amount. We may charge for additional designs if you make a change to the original design specification.

Our website development phase is flexible and allows certain variations to the original specification. However, any significant deviation from the specification will be charged at the rate of $25.00 per hour.

5. PROJECT DELAYS AND CLIENT LIABILITY

Any time frames or estimates that we give are contingent upon your full co-operation and complete and final content in photography for the work pages. During development, a certain amount of feedback is required to progress to subsequent phases. A single point of contact must be appointed from your side and be made available daily to expedite the feedback process.

6. APPROVAL OF WORK

On completion of the work, you will be notified and have the opportunity to review it. You must notify us in writing of any unsatisfactory points within 7 days of such notification. Any work not reported in writing within the 7-day review period will be deemed approved. Once approved or deemed approved, work cannot subsequently be rejected and the remaining balance becomes due.

7. REJECTED WORK

If you reject any of our work within the 7-day review period and we reasonably consider the rejection to be unjustified, we may treat the contract as terminated and take steps to recover payment for work completed.

8. PAYMENT

Upon completing the 7-day review period, we will invoice you for the remaining balance or any mutually agreed percentage of the project cost.

9. WARRANTY BY YOU AS TO OWNERSHIP OF INTELLECTUAL PROPERTY RIGHTS

You must obtain all necessary permissions and authorities regarding the use of all content, images, trademarks, logos or other materials supplied by you. You agree to indemnify us against any claims arising from the content of your website or application.

10. LICENSING

Once full payment has been received, we grant you a license to use the website, software and contents for the life of the website.

11. SEARCH ENGINES

We do not guarantee any specific position in search engine results. We apply basic search engine optimisation according to current best practices.

12. CONSEQUENTIAL LOSS

We shall not be liable for any loss or damage attributable to delays in performance or completion of the contract, however such delay arises.

13. DISCLAIMER

To the fullest extent permitted by law, all warranties, conditions or representations other than those expressly stated are excluded. Any liability that cannot be excluded is limited, at our option, to the re-supply of services or the cost of supplying the services.

14. SUBCONTRACTING

We reserve the right to subcontract any services that we have agreed to perform.

15. NON-DISCLOSURE

We and any subcontractors engaged agree not to disclose any of your confidential information to third parties at any time.

Have questions about this policy?

Contact us at contact@qwickbit.com